Refund Policy
Last updated: February 2026
1. Overview
We want you to be satisfied with FleetTAB. If it's not the right fit, we offer a straightforward refund process.
2. Payment processing
All payments for FleetTAB are processed by LemonSqueezy, who acts as our Merchant of Record. This means:
- LemonSqueezy handles all billing, taxes, and refund processing
- Your purchase is subject to LemonSqueezy Buyer Terms
- You'll receive receipts from LemonSqueezy, not directly from FleetTAB
3. 14-day satisfaction guarantee
If you're not satisfied with FleetTAB, you can request a full refund within 14 days of your initial purchase. No questions asked.
This applies to your first subscription payment only.
4. Subscription renewals
The 14-day guarantee applies to your initial purchase only, not to automatic renewals.
To avoid renewal charges, cancel your subscription before your next billing date. You can cancel anytime from your account settings or by contacting us.
We do not provide refunds for unused portions of subscription periods after renewal.
5. How to request a refund
You have two options:
- Email us at [email protected] with your account email
- Use LemonSqueezy — Click the support link in your receipt email
We'll process your request promptly.
6. Refund processing
Once approved, refunds typically arrive within 5-10 business days, depending on your payment method and bank.
Upon refund, your FleetTAB subscription will be canceled and access to premium features will end.
7. Chargebacks
Please contact us before initiating a chargeback with your bank. We're happy to resolve any issues directly.
LemonSqueezy's chargeback window is 60 days from purchase.
8. Contact
Questions about refunds? Email us at [email protected]